Why is my 1-click post purchase upsell offer not showing?
- Alternative payment methods were selected (such as Klarna, Affirm, AfterPay, Apple Pay, Amazon Pay, or Google Pay).
View the payment methods we support here.
- If your store is multi-currency and the order was made in a currency that is different from the “store currency”.
- In the Checkout settings, our One Click Upsell app is not enabled as your post-purchase page app.
- The order was free ($0) or a customer used a Gift Card or COD to pay.
- The product’s inventory is tracked and the inventory amount is equal to zero or less.
- Your product has been ordered for local delivery.
- Automatic billing is disabled on your store.
- The Shopify platform is overloaded.
Encountered an issue or have questions? Contact us via our in app widget or email us at hello@apphq.co.