What's a post-purchase upsell?

One-click post-purchase upsells are an upselling strategy that targets customers after they have completed their purchase but before they leave the store, specifically between the Checkout and the Thank You page.

This type of upsell appears as a new page immediately after the customer’s original purchase is finalized. The customer can accept the upsell offer with just one click, without having to re-enter their payment or shipping details.


Benefits of Post-Purchase Upsells

Post-purchase upsells can transform any eCommerce store, particularly new or growing ones. They are a great way to quickly boost your Average Order Value (AOV) with minimal time or money investment.

Here’s how post-purchase upsells can supercharge your revenue:

  • Increase AOV to Offset Customer Churn.

Boosting AOV is critical for your store's profitability, but many store owners don’t realize that a high AOV can also help offset customer churn. Although some level of customer churn is inevitable since there will always be customers who only make just one purchase, Post-purchase upsells can help you balance out this loss by increasing the average spend of each customer, whether they’re new or recurrent.

  • Improve Customer Retention by Introducing More Products

Upsells not only encourage customers to spend more but also increase the likelihood that they’ll return for future purchases. By introducing customers to additional products they may find useful, you strengthen the relationship and foster repeat business.

  • Scale Your Business Faster with Higher ROAS (Return on Ad Spend)

Post-purchase upsells can have an exponential impact on your business growth. They can increase website conversion rates, reduce cart abandonment, and improve AOV. With these optimizations, you can confidently scale your advertising budget, knowing that every dollar spent on ads will yield a significant return on investment.


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